Look for a few of these common problems: Make sure the proper login and password are being used for the proper database (PACER login for querying; CM/ECF login for filing); Verify that the recommended browser is being used Internet Explorer 7 and 8 or Firefox 3.5. In either case, the browser must be JavaScript-enabled. If you do not remember your password, use the 'Reset Password' link on the ECF login page, before you lock your account from too many log in attempts.