CM/ECF FAQ & Help Desk

Find out the answers to CM/ECF right here!

Frequently Asked Questions Search

(Available 24 hours)

If you cannot find the answer to your question in the FAQ's, ECF Policies and Procedures Manual or ECF User's Manual, please call the toll free New Jersey District Court Helpdesk at:

  • Camden : 1-866-726-0726
  • Newark : 1-866-208-1405
  • Trenton : 1-866-848-6059

The best route for technical support is to submit your question to ecfhelp@njd.uscourts.gov

Email is answered during support hours (8:00 a.m.to 4:30 p.m. excluding holidays).Please forward the NEF if relevant.

Maintain Your Account - (Modifying Address, Email and Secondary Email information, Adding Noticing for other cases.)

Please be aware that CM/ECF has been tested and works correctly with Firefox 1.5 and 2.0, Internet Explorer 6.0 and 7.0.
(Netscape is no longer supported due to AOL's decision to end further development and technical support as of March 1, 2008.)