CM/ECF Helpdesk and FAQ's

If you cannot find the answer to your question in the ECF Policies and Procedures , ECF User's Manual, or the FAQ's below, please call the toll free New Jersey District Court Helpdesk at:

  • Camden : 1-866-726-0726
  • Newark : 1-866-208-1405
  • Trenton : 1-866-848-6059

OR write to ecfhelp@njd.uscourts.gov

The best route for technical support is to submit your question to ecfhelp@njd.uscourts.gov.

Helpdesk phones and emails are answered during business hours (8:00 a.m. to 4:30 p.m. excluding holidays). Please forward the NEF if relevant.

Court Technical Failure: In the event of an ECF "Technical Failure" as described in the ECF Policies and Procedure filings are accepted at ecfhelp@njd.uscourts.gov or by facsimile to Camden (856) 757-5370, Trenton (609) 989-2080 or Newark (973) 645-6659.

Frequently Asked Questions